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Testimonials


I’ve been practicing law for 60 years (Harvard Law School – Class of 1961). Recently, I had to give two of the most meaningful speeches of my life on (1) the 50th Anniversary of my law firm, Schulte Roth & Zabel LLP and (2) the celebration of the creation of my Professorship in Human Rights at Harvard Law School. Having spoken literally hundreds of times in the last 60 years, I did not think I needed any help. I was wrong. Jessica not only improved the technical elements in my speeches — volume, spacing, structure and emphases but went further. She analyzed every word and thought, making suggestions where additional explanations were needed. Jessica is a speech therapist therapist. Needless to say, I strongly recommend Jessica, without qualification.

~ William D. Zabel, attorney, Schulte Roth & Zabel LLP

When I was diagnosed in December 2020 with early-onset Parkinson’s Disease, I was, of course, deeply concerned. Adding to my worries was the fact that Parkinson’s had weakened my vocal cords. Since I have largely made my living with my speaking voice as a boxing commentator and analyst for networks such as ESPN, CNN, and Showtime, I knew I needed immediate help.

A short time later, I was introduced to Dr. Jessica Galgano, the Founder and Executive Director of Open Lines Speech and Communication.

My therapy with Dr. Galgano lasted four weeks and was quite beneficial. But the biggest compliment I can pay Dr. Galgano is that from our very first session, she found the perfect balance of professionalism and personal touch.

As a result, I found myself looking forward to my therapy.

Dr. Galgano provided me with confidence during a difficult time. For that, I was quite grateful.

On every level, I strongly recommend Dr. Galgano.

~ Steve Farhood, broadcaster, Showtime Sports

Telepractice with Brianna is great during the pandemic! It’s easy to get online with Zoom on my iPad and I like only having to commute to the back room of my house where I can have a quiet space. It’s so easy to schedule and I’m comfortable in my own home. My wife can also join sessions and listen in (and then we practice together later). My other speech therapist uses a different program for online sessions and it can be difficult to connect in that platform—this can really be a hassle. With Zoom, it’s so easy, it’s gotten to the point where I can connect with Brianna on my own without any help.

Even when sessions are three hours long and we see each other five days a week, I still like coming every day because we cover many different tasks and Brianna helps keep them engaging. Brianna is persistent and motivating even when it gets challenging, which helps me want to try my best. The breaks between activities are also good, and it’s even better when I can go to the pantry and grab some cookies mid-session. My access to words keeps improving, and throughout all this, it’s somehow become easier to talk. I look forward to getting to talk with Brianna each day and can’t wait to keep going! Anyone can do it!

~ Kevin M.

I have had Parkinson’s disease for 23 years and in that time I have been examined by some of the finest medical professionals in the country. When my speech started to deteriorate I was referred to Dr. Jessica Galgano for initiation of the Lee Silverman Voice Therapy (LSVT) and I can say from a patient’s perspective that she is one of the best professionals who has ever treated me.

Of all the symptoms that Parkinson’s disease has presented the deterioration of my speech has been the most difficult for me to handle. Dr Galgano was very sensitive to this fact and she took great pains to explain to me the goals and methodology of LSVT so that I would know what to expect.

From the first session I knew I was in good hands. Her use of technology and her training were unparalleled. She is intense but not to the point of being overbearing. The results are that I can still speak and I owe it all to Dr. Jessica Galgano.

Dr. Galgano has excellent people skills that when merged with her training make for a superior therapist. I have no problem in recommending her to you because I know you will be getting one of the best of the best.

~ Tom M.

My efforts with respect to Jessica’s speech learning has been a tremendous success. I have grown from knowing very little in my understanding at the beginning of the process to a much better comfort level in grammar, syntax word-organization. I have reached these accomplishments in only four months and am comfortable that in the next six months, I will become even stronger under her leadership.

~ Jonathan H.

We have been clients for over 9 months now, and I can’t say enough good things about Dr. Galgano and her staff.  The quality of the curriculum / teaching methodology is top notch. He looks forward to going to speech every week.

I would highly recommend Open Lines. I’ve been to other practices in this area and this practice is by far the best.

~ Jennifer P.

Thanks to Dr. Galgano I now have my voice fully restored. Jessica and her team conducted a thorough evaluation, then designed a therapy regimen based on the most current research and techniques. I highly recommend Open Lines Speech and Communication to anyone with speech and voice concerns

~ Abigail M.

We came to see Jessica at Open Lines Speech and Communication about 6 months ago with our son (4 years old) to treat his speech disfluency. Jessica started with a thorough evaluation of his speech and cognitive-impairment abilities and went on to explain her theory and therapeutic approach. Over the next months, we met on a weekly basis to follow my son’s progress and to get further instructions and guidance.

Jessica created a very warm and welcoming environment to which my son was always happy to return. He was actually waiting the entire week for our next meeting. In addition, Jessica’s accurate diagnosis and choice of therapy was such that it encouraged our son to continue working on his speech and have fun doing it rather than feeling that this is some kind of chore. We are happy to say that our son progressed very quickly and now his speech is flawless and indistinguishable from that of other kids his age. We feel that we were incredibly lucky to have met Jessica and we recommend her wholeheartedly to everyone who needs such assistance.

~ Zvika and Tami G.

After my father’s stroke my entire family was greatly impacted, but as his only child no one was more impacted than me. For his speech therapy, I chose Open Lines because I was impressed not only by Dr. Galgano’s extensive expertise and experience, but also by the philosophy of her company.

Open Lines is committed to total care. Even from the initial evaluation it was obvious to me that Dr. Galgano cares deeply about her clients. She takes every possible factor into account; not only clinically treating my father, she also inquires about his day-to-day stress levels and general well-being. Her therapy is integrated with every aspect of his life. She even recommended several relaxation techniques to manage his anxiety around communication, improving his life as well as his speech.

At Open Lines, there is a recognition that the caretakers often need as much care as the patient. Often times I attend my father’s session, but sometimes it’s nice to leave him in Dr. Galgano’s capable hands and get an hour of relaxation for myself.

I would highly recommend the services of Open Lines. Dr. Galgano has been the perfect guide for my father’s journey to healing… and a huge help for me personally!

~ Denise T.